Data annotation is the process of labeling data with relevant information, such as categories, attributes, or sentiments, to train ML models.
Machine Learning for Natural Language Processing (NLP)
NLP aims to bridge the gap between human language and machine understanding, enabling computers to comprehend, process, and generate meaningful insights from text and speech data.
Moving From Customer Experience to Customer Delight
A consumer’s total perspective and impression of a brand as a result of their contact with it can be characterized as their customer experience.
Ideal Cities for Call Center Partners
In the context of call center partners, Tier 2/3 cities are locations that are increasingly being chosen by businesses to establish their call center operations.