About Us

About Us

DEDICATED TO YOUR SUCCESS

Excellence That Speaks Through Service

Founded in 2019 in Ranchi, India, Ayuda Solutions Pvt. Ltd. is committed to helping companies grow by providing customized solutions and expert consultations. Our mission is to deliver a comprehensive range of data services that empower clients to use data as a catalyst for digital transformation.

We offer a variety of services, including strategic consulting, enterprise information management, and digital transformation. Our integrity-driven approach ensures that we understand each client’s unique requirements and invest our time and effort to meet their expectations.

We consistently deliver top-quality services in the IT and ITES industries. Our capabilities span across sectors—from IT to BPO—with specialized expertise in BFSI, e-Commerce, DTH, FMCG, and other emerging business domains.

Contact us: +91 9931812910

We started from scratch, but through relentless hard work, skill, effort, and time investment, we have become the fastest-growing BPO service provider in India. Over the years, we have established ourselves as one of the most trusted and reputed service providers. We have expanded globally, opening numerous branches and providing employment to thousands of individuals.

We manage a wide range of interaction channels, including traditional platforms like Voice Inbound, Outbound, and Email Support, as well as modern customer engagement channels such as Webchat, AI Chatbots, Instant Messaging (WhatsApp, Viber, etc.), and social media CRM and support. Our services span both multi-channel and seamless omni-channel platforms.

With branches in Dubai, Virginia, Atlanta, Noida, Ahmedabad, Bangalore, Pune, and Deoghar, we are building a strong presence across the USA, Middle East, and Asia. Our experienced and expert team handles client challenges with utmost professionalism, delivering customized solutions rather than generic ones.

In our 6+ years of experience, we have served over 5 million customers, consistently delivering exceptional customer service and offering productive, powerful, and profitable solutions. Our goal is to influence the modern business landscape by sharing our expertise, practical solutions, and insights to help companies thrive.

We have provided employment to over 2,100 individuals worldwide, established our presence in 3 countries across 10 active sites, and facilitated more than 2 million customer transactions. Our mission is to achieve 100% customer satisfaction, and we are proud to have consistently fulfilled this promise.

We’ve had the honor of serving prestigious clients such as Oyo, Amazon, PayPal, Infosys, W Hotels, Nagar Software Solution, Advance Auto Parts, and many more. We take pride in receiving accolades like the Leadership Excellence Award and Best Diverse Hiring Strategy of the Year. We dedicate ourselves fully to every client—regardless of size—and prioritize client satisfaction over profit, which has been the cornerstone of our sustained success in this industry.

Diversified Chat Solutions

Providing chat support to your clients offers numerous benefits, enhancing customer engagement and satisfaction.

Incredible Backoffice Service

Back-office support services include tasks that do not involve direct interaction with clients but are essential for smooth business operations.

Outsourcing Email Support

Email support allows you to conveniently interact with your customers, ensuring timely and effective communication.

Call Center Outsourcing

Call center outsourcing is an efficient way to save money and resources while maintaining high-quality customer service.

MEET THE MINDS BEHIND SUCCESS

Our Expert Team

Any team is only as strong as its leadership, and any leader is only as effective as their team. At Ayuda, we are proud to have a group of leaders who have risen to the top by overcoming challenges at every level.