Archives: Projects

Project Details

Ayuda provides an exemplary service of Inbound Customer Support Projects that aids in the company’s market research process. We become the call centre partner of our clients with our services. Our experience representatives answer incoming calls and work with customers to resolve questions, provide guidance and resolve potential issues. Our well-trained staff has excellent communication skills that facilitate better two-way communication.

Our survey gives a deep insight into the customer psyche that enables a company to take better decisions and revise their products and services accordingly based on market trends.

Project Name
Inbound Customer Support
Client
OYO
Category
Call Center Support
Location
Ranchi, Jharkhand, India
Year
2021

Two-Way Communication

Interactive communication with the Customers.

Personalized call center

You got a personalized call center by outsourcing to us.

Expert Task

Experts extract the right market information for you.

Market Insights

With our service, you get deep market insights to win over the competition.

Inbound Project

Personalized Solution

We offer you a complete Inbound project curated for you. You get personalized customer support service.

Ending Thought:

With our exclusive Inbound project, you get personalized customer care service offering you deep market insights that help you to grow your service, their buying patterns, and their preferences, and also you will know about your competitors. This will assist you to run your business effectively supported by authentic information through our Inbound Customer Support.

Project Details

We offer offshore call centre services, which involve hiring a call centre that is outside your home country. We provide a wide range of services in this project such as customer support service that includes handling customer inquiries, providing them with technical support, order processing, and handling complaints.

Offshore call centers are mostly set up in countries having low labor costs, such as India, the Philippines, and other parts of Asia. With our offshore call centre, you can save money on labor costs, and still, you can provide good customer support services to customers

Project Name
Offshore Call Centers
Category
Call Center
Location
Ranchi, Jharkhand, India

Low Cost

A great way to save on costs is with low labor costs.

No Language Barrier

Trained professionals in their native language break the language barrier between a company and its customers

Quality Assured

By choosing Ayuda, be assured of good quality service.

24 hours Availability

We work all day, therefore the different country timings don’t make a difference.

Offshore Call Centers

Good Customer Support

The offshore call centre is a good choice for customer support. You elevate your customer experience when it comes to customer support.

Ending Thought

Overall, our offshore call center services have many benefits and will give you a big plus in terms of significant cost savings and improved customer service. Ayuda provides the best offshore call centre services for businesses looking to outsource their customer support operations.

Project Details

Interactive solutions for customer support involve the use of digital tools and technologies to enhance the customer support experience. Different kinds of interactive solutions offered by us include catboats, video support, co-browsing, social media support, and self-service portals. You can choose from these many options which are right for your business. Adopting the right mix of media, you exceed customers’ expectations as he has all options to choose what they prefer. Being the retail partner, we have successfully been able to help Zoom acquire new multiple corporate customers.

Project Name
Interactive Solutions Customer Support
Client
Zoom
Category
Customer Support
Location
Ranchi, Jharkhand, India
Year
2022

Increased Efficiency

Streamlined customer support improves customer query handling efficiency at a fast pace.

Consumer Insights

Digital media saves consumer behavior that can provide great consumer insights for effective marketing decisions.

Competitive Advantage

Offering better service by associating with us you can beat the heat of the competition.

Money Saving

Outsourcing your money for setting up everything is saved plus a trusted partner like us enhances your business growth.

Interactive Solutions Customer_Support

Customer Satisfaction

Increased customer satisfaction by providing them with prompt interactive solutions.

Ending Thought

Overall, interactive solutions for customer support improve the customer experience by offering them more engaging and interactive support options. By complementing these channels with the traditional ones you can fulfill the needs of customers with various levels of technical expertise.

Project Details

We offer customer satisfaction services in which we practice and strategies the businesses’ customer satisfaction through products, services, and support mainly after-sales services. Customer satisfaction is crucial to the success of any business, as it leads to customer loyalty, repeat business, and positive word-of-mouth.
As it is an old saying the customer is king, so every business tries to satisfy their customer by going the extra mile, we are ready to walk that extra mile with you to satisfy your customers. We Successfully helped Britannia improve its sales through outbound calling. With a satisfied client, we are running the business for about 2 years now.

Project Name
Customer Satisfaction
Client
Britannia
Category
Order Taking
Location
Ranchi, Jharkhand, India
Year
2021

Quality Assurance

We emphasize quality in products and services offered by the business. We ensure that products are reliable, durable, and meet the needs and expectations of customers.

Effective customer support

We provide good customer support that leads to satisfaction.

Timely and accurate information

We give detailed market information to the business for effective decision-making.

Continuous improvement

We continuously bring improvements in the business’s products, services, and support based on customer feedback which is important for meeting changing customer needs and expectations.

Customer_Satisfaction

Feedback mechanisms

We regularly take customers’ feedback to bring changes in our organization based on customers’ feedback.

Ending Thought

Overall, by partnering with us for customer satisfaction services you will find your customer satisfaction rate soaring ever high which will contribute to customer loyalty and you will successfully retain existing customers along with obtaining new customers through customer referrals.

Project Details

Appointment setting customer support is very important for sales. As it involves fixing an appointment with the potential client or prospect for the meeting with the purpose of sales demonstration. If the meeting is successful sales will occur. Taking somebody’s time is the most tiring task for the salesperson as people kept on lingering the things. But now with our appointment-setting customer support, you will get many appointments with prospects with a high probability of sales.

Project Name
Appointment Setting Customer Support
Category
Customer Support
Location
Ranchi, Jharkhand, India

Better Sales

Appointments with the prospects resulting in increased sales.

Time-Saving

With our service, your time is saved following up with the prospects for so long.

Consumer Data

The salesperson can keep a track record of consumer behavior.

Improved Trust

Personal communication generates a feeling of trust in the prospects.

Appointment Setting Customer

Good Image

With a personal touch, a good image of the company is created.

 

Ending Thought

Our appointment-setting services include appointment scheduling software and training support for the sales agents to handle appointment scheduling, and we ensure that appointment scheduling is perfectly integrated with other customer support channels.

Project Details

Virtual Assistant Services
Virtual assistant services refer to the provision of administrative, technical, or creative assistance remotely. We provide these services without creating any disturbance to your office as we work outside your business premises. We use different online communication tools like email, instant messaging, and video conferencing, to communicate and collaborate with the clients. We have been able to successful sale Al solutions to internal clients and successfully run the business in partnership with Time Champ.

Project Name
Virtual Assistant Services
Client
Time Champ
Category
Agent Tranning
Location
Ranchi, Jharkhand, India
Year
2022

Cost savings

It saves you cost and time as you don’t need to hire someone.

Flexibility

Our services are flexible that change the way you want.

Access to specialized skills

You get specialized skills that are not available in-house.

Increased productivity

With our services, your productivity increases as we will manage various tasks and you can focus on more important areas to be worked upon.

Virtual_Assistant Services

Improved work-life balance

We take up the daily routine business tasks that save you time and you can maintain a good work-life balance.

Ending Thought

Under Virtual Assistance services we offer various tasks such as email management, scheduling appointments, data entry, social media management, bookkeeping, customer support, and more. Our service can be customized as per your need. Overall, virtual assistant services significantly help businesses to improve efficiency, reduce costs, and increase productivity.