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Project Details

Ayuda provides exemplary Inbound Customer Support services that assist in a company’s market research process. We become our clients’ call center partner through our dedicated services. Our experienced representatives handle incoming calls, resolve queries, offer guidance, and address potential issues. Our well-trained staff possesses excellent communication skills, enabling effective two-way communication.
Our surveys offer deep insights into customer behaviour, empowering companies to make informed decisions and refine their products and services based on market trends.

Project Name
Inbound Customer Support
Client
OYO
Category
Call Center Support
Location
Ranchi, Jharkhand, India
Year
2021

Two-Way Communication

Interactive communication with customers.

Personalized call center

Outsourcing to us gives you a personalized call center experience.

Expert Task

Our experts extract accurate market information for you.

Market Insights

With our services, you gain deep market insights that help you outperform the competition.

Inbound Project

Personalized Solution

We offer a fully customized inbound project tailored to your needs. You receive personalized customer support services, including:

Ending Thought:

With our exclusive inbound project, you receive personalized customer care services that provide deep market insights. These insights help you understand customer behaviour, buying patterns, preferences, and competitor strategies. This enables you to run your business effectively, backed by authentic information through Ayuda’s inbound customer support.

Project Details

We provide offshore call center services that allow businesses to operate cost-effectively while delivering exceptional customer support. Our services include managing customer inquiries, offering technical assistance, processing orders, and resolving complaints with efficiency and care.
By leveraging offshore locations such as India, the Philippines, and other parts of Asia, we help you significantly reduce labor costs without compromising the quality of customer service your clients receive.

Project Name
Offshore Call Centers
Category
Call Center
Location
Ranchi, Jharkhand, India

Low Cost

An efficient way to cut expenses by leveraging lower labor costs.

No Language Barrier

Trained professionals fluent in their native language help bridge the communication gap between your company and customers.

Quality Assured

With Ayuda, you are guaranteed reliable, consistent, and high-quality service.

24/7 Availability

We operate around the clock, ensuring that time zone differences don’t affect service delivery.

Offshore Call Centers

Excellent Customer Support

Offshore call centers are a smart choice for enhancing customer support. You can elevate your customer experience while saving costs.

Ending Thought

Overall, our offshore call center services offer numerous benefits, including significant cost savings and improved customer service. Ayuda delivers top-tier offshore call center solutions for businesses seeking to outsource their customer support operations.

Project Details

Interactive solutions for customer support involve using digital tools and technologies to enhance the customer experience. The various interactive solutions we offer include chatbots, video support, co-browsing, social media support, and self-service portals. You can choose the options that best suit your business needs. By adopting the right mix of media, you can exceed customer expectations by offering them the flexibility to choose their preferred support channel. As a retail partner, we have successfully helped Zoom acquire multiple new corporate customers.

Project Name
Interactive Solutions Customer Support
Client
Zoom
Category
Customer Support
Location
Ranchi, Jharkhand, India
Year
2022

Increased Efficiency

Streamlined customer support improves the speed and effectiveness of handling customer queries.

Consumer Insights

Digital media captures consumer behavior, providing valuable insights for effective marketing decisions.

Competitive Advantage

By partnering with us, you can deliver superior service and stay ahead of the competition.

Money Saving

Outsourcing eliminates the need for setting up infrastructure, saving costs while partnering with a trusted provider like us to boost business growth.

Interactive Solutions Customer_Support

Customer Satisfaction

Enhanced customer satisfaction through prompt and interactive support solutions.

Ending Thought

Overall, interactive solutions for customer support enhance the customer experience by offering more engaging and responsive support options. When combined with traditional channels, these solutions help meet the needs of customers with varying levels of technical expertise.

Project Details

We provide customer satisfaction services designed to strengthen businesses’ relationships with their customers through products, services, and dedicated after-sales support. Customer satisfaction is vital for success, as it drives loyalty, repeat business, and positive word-of-mouth.
As the saying goes, “the customer is king,” and we believe in going the extra mile to ensure your customers feel valued. We walk that extra mile with you—helping your business achieve measurable results.
We have successfully supported Britannia in boosting sales through outbound calling initiatives. With a satisfied client partnership, we have been running this business engagement for over two years.

Project Name
Customer Satisfaction
Client
Britannia
Category
Order Taking
Location
Ranchi, Jharkhand, India
Year
2021

Quality Assurance

We emphasize quality in the products and services we offer. Our processes ensure that all products are reliable, durable, and consistently meet the needs and expectations of your customers.

Effective customer support

We provide strong customer support that leads to greater satisfaction.

Timely and accurate information

We deliver detailed market information to businesses for effective decision-making.

Continuous improvement

We continuously improve products, services, and support based on customer feedback, which is essential for meeting evolving customer needs and expectations.

Customer_Satisfaction

Feedback mechanisms

We regularly collect customer feedback to implement changes in our organization accordingly.

Ending Thought

By partnering with us for customer satisfaction services, you will see your satisfaction rates rise significantly, leading to increased customer loyalty. This not only helps retain your existing customers but also attracts new ones through positive referrals and recommendations.

Project Details

Appointment-setting customer support plays a crucial role in sales. It involves scheduling meetings with potential clients or prospects for sales demonstrations. If the meeting is successful, it often leads to a sale. Securing someone’s time is one of the most challenging tasks for a salesperson, as people tend to delay commitments. However, with our appointment-setting customer support, you will secure more meetings with prospects who have a high probability of converting into customers.

Project Name
Appointment Setting Customer Support
Category
Customer Support
Location
Ranchi, Jharkhand, India

Better Sales

Appointments with prospects lead to increased sales.

Time-Saving

Our service saves you time by reducing the need for prolonged follow-ups with prospects.

Consumer Data

Salespersons can maintain a record of consumer behavior.

Improved Trust

Personal communication fosters trust among prospects.

Appointment Setting Customer

Good Image

A personal touch helps build a positive image of the company.

Ending Thought

Our appointment-setting services include scheduling software and training support for sales agents. We ensure that appointment scheduling is seamlessly integrated with other customer support channels.

Project Details

Virtual assistant services provide administrative, technical, and creative support remotely, ensuring no disruption to your office operations as we work outside your business premises. We use various online communication tools such as email, instant messaging, and video conferencing to collaborate effectively with clients. We have successfully sold AI solutions to internal clients and have maintained a strong business partnership with Time Champ.

Project Name
Virtual Assistant Services
Client
Time Champ
Category
Agent Tranning
Location
Ranchi, Jharkhand, India
Year
2022

Cost savings

Our services save you both time and money, as there is no need to hire in-house staff.

Flexibility

Our services are flexible and can be tailored to suit your changing needs.

Access to specialized skills

You gain access to specialized skills that may not be available in-house.

Increased productivity

With our support, your productivity increases as we manage various tasks, allowing you to focus on more critical areas.

Virtual_Assistant Services

Improved work-life balance

We handle routine business tasks, saving you time and helping you maintain a healthy work-life balance.

Ending Thought

Our Virtual Assistant Services include tasks such as email management, appointment scheduling, data entry, social media management, bookkeeping, customer support, and more. These services can be customized to meet your specific needs. Overall, virtual assistant services significantly help businesses improve efficiency, reduce costs, and boost productivity.